Refund & Cancellation Policy

Last updated: October 2026

1. Digital Goods

ExamCare provides access to digital content including model tests, analytics, and educational resources. Due to the digital nature of these products, all sales are considered final once access has been granted.

2. Exceptions

Refunds may be issued under the following exceptional circumstances:

• Duplicate charges for the same subscription period.
• Failure of the system to provision access to the purchased content within 48 hours of a successful payment.

3. Requesting a Refund

If you believe you are eligible for a refund based on the exceptions above, please contact us at billing@examcare.com within 7 days of the transaction. Please include your payment receipt and email address associated with your account.

4. Cancellations

You may cancel your subscription renewal at any time from the 'Plan & Billing' section of your dashboard. Cancellation prevents future charges but does not automatically trigger a refund for the current billing cycle.