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Browse our knowledge base or contact support for assistance.
Technical Support
Having trouble taking an exam, loading questions, or viewing your results? Our technical team is here to help.
Contact Support →Billing & Subscriptions
Questions about your Pro subscription, recent charges, or upgrading your plan? Check our billing guides.
Contact Billing →What happens if I lose my internet connection during an exam?
ExamCare has a robust offline mode. If you lose connection, you can continue answering questions. Your answers will be securely queued on your device and automatically synced to our servers the moment your connection is restored.
How do I review my past mistakes?
After completing an exam, go to your History page from the dashboard. Click on "View Report" to see detailed explanations for every question, including the ones you got wrong.
Are payments secure?
Yes. We use industry-standard payment gateways like SSLCommerz and bKash. We do not store your credit card details or PIN numbers on our servers.